We are proud of our unrivaled customer service; therefore, even though our presents are personalized, we guarantee that you will be pleased with your order or we will promptly refund the cost of the Poetry Gift, if you return the item(s) to us within 30 days of delivery in its original condition. Shipping costs and gift wrapping are non-refundable. Please use the "Contact Us" link above to let us know you are returning your order.
We can assure you that whether you are ordering an anniversary present, love poem, poetry for your parents... Poetry Gifts stands behind all of its products. Our customer service cannot be beat...so give us a try!