Frequently Asked Questions
How soon can I get my order?
As soon as next day! We have a variety of delivery options including free shipping, 2 day and next day delivery. Please see the following link for more information: Delivery Options
Do I send you the photograph?
Some of our Poetry Gifts have an option to display a photo, but there is no need to send us your photograph. The poem has a cut-out photo area, so that a photograph can be displayed. You or the recipient can easily open the back of the frame and insert a photo.
What size photo do I use?
The photo opening is 2-1/4" by 3-1/4". This size opening is perfect for a large wallet photograph but you can also display part of any size photo.
Do I have to have a photo area?
No, any of the Poetry Gifts that have a photo area also come with the option of requesting "No Photo Area."
Can I send you my own poem?
Yes, we have a service called "Design Your Own Poem." This allows you to pick the frame and design you would like your poem to be displayed in. For more information see the following link: Design Your Own Poem
Can I request a certain song for the musical frame?
No, we have a list of available songs at the following link and they are the only songs that we currently offer: Musical Frames
I don't like using my credit card on the web. Is your site secure?
Yes, it is secure. Please read our privacy and security information at the following link: Privacy Policy
You may also call us to place your order (847-705-1187) Monday - Friday, 9am - 5pm (central standard time)
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